bjok Privacy Policy — Your Data Is Completely Safe With Us

1 Introduction

Bjok (bjok.onl) is a trusted online gaming platform in Bangladesh. We take the privacy and personal information of every member seriously. This Privacy Policy explains what data bjok collects, how it is used, and the steps we take to keep your information safe.

Bjok believes a transparent privacy policy builds trust with its members. This policy is written in plain, clear language so every member can easily understand it. bjok's Privacy Policy is developed in line with internationally recognized data protection guidelines.

2 What Data We Collect

Bjok collects only the data that is necessary. We never ask for unnecessary or excessive information. Below is a detailed breakdown of the types of data bjok collects:

3 How Your Data Is Used

Bjok uses collected data only for the purposes listed below. Your information is never used for anything else:

• Account management: To verify registration, handle logins, and keep your account secure.
• Identity Verification: To complete the KYC process and verify your age.
• Financial transactions: To securely process deposits and withdrawals.
• Customer Support: To resolve your complaints or issues promptly.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Service improvement: To analyze and improve your gaming experience.
• Legal obligations: To comply with applicable laws and regulations.
• Promotional communications: To send you offers and bonus information with your consent.

Bjok uses your data to improve its services but never sells or rents your personal information to third parties for commercial purposes.

4 How Long Your Data Is Retained

Bjok retains your data only for as long as necessary. All information is kept while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Account information: Up to 5 years after account closure.
• Financial transaction records: Up to 7 years for legal compliance.
• Communication logs: 1 to 2 years.
• Cookie Data: From 30 days up to 1 year, depending on the cookie type.

Once the retention period expires, data is securely deleted to prevent any possibility of recovery.

5 Who Your Data Is Shared With

Bjok never sells your personal data. However, there are limited circumstances where information may be shared:

• Payment Processors: Payment gateways such as bKash, Nagad, etc. receive the necessary information to verify transactions.
• Game Providers: Third-party game providers receive only the data necessary to operate the games.
• Law enforcement agencies: Information may be disclosed in response to a valid court order or official government request.
• Security Agencies: Limited data may be shared with industry-standard security partners for fraud prevention purposes.

All third parties with whom data is shared are contractually bound to uphold bjok's privacy standards.

6 Cookie Policy

Bjok uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help remember your preferences on future visits.

Types of cookies used by bjok:

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language and preferences. Can be disabled.
• Analytics cookies: Used to understand which parts of the site are visited most. Can be disabled.
• Security Cookies: Used to detect fraudulent activity and bot behavior.

You can delete or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect some site features.

7 Security Measures

Bjok uses industry-leading security technology to protect your data. Our security measures include:

8 Your Rights

As a bjok member, you have specific rights over your personal information. We fully respect these rights:

• Right to Access: You may request to know what information bjok holds about you at any time.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to object: You may opt out of your data being used for marketing purposes.
• Right to Data Portability: bjok will provide a copy of your data upon request.

To exercise these rights, contact our support team directly. bjok will respond to your request within 30 business days.

9 Child Protection

Bjok is fully committed to child safety. Our platform is strictly for users aged 18 and above. bjok does not knowingly collect any information from individuals under the age of 18.

• Age verification is mandatory at the time of registration.
• Additional age verification may be requested in suspicious cases.
• Any account found to belong to a minor is immediately closed.
• Any data collected from a minor is deleted immediately.

10 Third-Party Links & Services

Bjok's platform may have integrations with third-party game providers. These third parties have their own privacy policies, which bjok does not control.

• Each game provider has its own data policy.
• Bjok shares only the information necessary to operate the games.
• Data protection is ensured through formal agreements with all third parties.
• Payment gateways operate in accordance with their own security standards.

We recommend reading the privacy policy of any third-party service before using it.

11 Privacy Policy Updates

Bjok reserves the right to update or modify this Privacy Policy at any time. For significant changes, we will notify you in advance by email or SMS.

• The date of any update will always be noted at the top of this page.
• Continued use of bjok after a new policy is published will be considered acceptance of the updated terms.
• If you do not agree with the new policy, you may request to close your account.
• Previous versions of the policy are available upon request.

12 Contact

If you have any questions, comments, or requests regarding your data or this privacy policy, please get in touch with us:

We aim to resolve all privacy-related requests within 30 business days.